Privacy Policy

Last updated: June 2025

Information We Collect

We collect information you provide directly to us when you create an account, place an order, submit a prescription, or contact us. This includes your name, email address, phone number, delivery address, and payment details processed via M-Pesa.

How We Use Your Information

We use your information to process and fulfil your orders, communicate order status, verify prescriptions as required by Kenyan pharmacy regulations, and improve our services. We do not sell your personal information to third parties.

Data Security

Your data is stored securely and access is restricted to authorised staff only. Payment processing is handled entirely by Safaricom M-Pesa; we do not store card numbers.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@medicrestplus.com.

Contact Us

Questions about this policy? Email us at info@medicrestplus.com or visit any of our Nairobi branches.